Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.

During holidays, promotions, or periods of high order volume, processing may take slightly longer.

Shipping & Delivery

Maestro Pro Cloth currently ships within the United States.

Estimated delivery times may vary depending on your location, carrier, weather conditions, and other circumstances outside our control. Delivery estimates provided at checkout are estimates and are not guaranteed.

Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If you notice an error, contact us as soon as possible at info.maestroprocloth@gmail.com. We’ll do our best to update the address before the order ships, but we cannot guarantee changes once an order has been processed or shipped.

Additional shipping charges may apply if an order needs to be resent because an incorrect or incomplete address was provided.

Delayed or Lost Packages

Carrier delays can occasionally happen due to weather, high shipping volume, or other circumstances outside our control.

If your tracking information has not updated for an extended period or you believe your package may be lost, contact us at info.maestroprocloth@gmail.com, and we’ll help investigate the shipment.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at info.maestroprocloth@gmail.com with your order number and details about the issue.

We’ll work with you to make it right.

Questions?

For any questions regarding your order or shipping, contact us at:

info.maestroprocloth@gmail.com